Public service provision and administration have been transformed by the digitalization and application of information and communication technologies (ICT). My paper will focus mainly on the impact of these changes on the service provision and on the cybersecurity issues. The new, general systems offer a more efficient service provision but it has several, non-primarily perceived impacts. First of all, the ‘platformisation’ of the local services could be interpreted as a new form of centralization. These platforms are either managed by the central government or the data for the local and regional managed platforms are provided by the central government. The approach of the data management and the data provision has a standardisation, and thus a centralisation effect. The centrally managed platforms and the interface between local and central system has even cybersecurity issues: these interfaces, and especially the local systems could be vulnerable to cyberattacks.